I’m disappointed with the AT&T U-Verse phone audio quality. With my previous AT&T land line, the audio quality was crystal clear. As soon as the AT&T U-Verse phone line was installed, a continuous buzzing sound was present on all of my phones. An AT&T technician came out and re-wired everything but the buzzing sound still persists. Even with a corded phone connected directly to the gateway, the buzzing sound is exactly the same. I’m very upset because I liked the idea of having free long distance, viewing incoming calls on my television, etc. However, those novelties are not worth the degraded phone audio quality. After several calls to India, I finally got in touch with a support person here in the United States. I’m rolling back to a standard land line (“POTS”). This is extremely disappointing and I hope that I don’t encounter similar issues with the AT&T U-Verse television and/or Internet services. So far the Internet has been blazing fast. The television is okay but it loses audio and/or makes weird sounds when fast-forwarding or rewinding. Also, the television to my knowledge does not yet currently support 1080P and the overall picture quality is not as sharp as Dish Network in my opinion. At this point in time, I’m only satisfied with the U-Verse Internet. I wish that I still had my Dish Network for television. I’m questioning whether or not saving on the monthly television/Internet/phone bills was worth the switch. Hopefully the quality of the AT&T U-Verse service …
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AT&T U-Verse Phone Audio Hum/Buzz Problem
