Voice of the customer analytics in the cloud

December 8, 2011

The innovation cycle of technology is being proven again. Cloud analytics and recording now allow the enterprise to conduct voice of the customer analytics inexpensively – from a network signal that enables unprecedented accuracy and immediate insights to front-line performance and bottom-line results. Leading organizations listen to the Voice of the Customer. Some have a harder time getting the message clearly, easily, securely and inexpensively. Some have missed a rich source of the customers’ message. There is now a solution available with amazing value – for global conglomerates or to smaller growing innovators. In this webinar, you will learn: What are the big hidden problems and costs with traditional approaches? How does recording in the Cloud work? How does analytics in the Cloud work? What are the big paybacks with this approach? What have leading companies already proven? How easy this is to implement?

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Voice of the customer analytics in the cloud

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