Microsoft Remote Assistance

October 14, 2011

Download the Complete Video : impartlabs.blogspot.com Remote Assistance provides a way for you to get the help you need when you run into problems with your computer. If you’re an experienced user, you can even be the one to use Remote Assistance to directly help your friends and family members. There are three ways to use Remote Assistance, described in the articles in this section. The fastest is via instant messaging using Windows Messenger, described in the first article to the right. You can also initiate Remote Assistance sessions via e–mail, as described in the second article. If you use a Web–based e–mail service, such as MSN® Hotmail®, you can fill out a form and save it as a file to attach to an e–mail, described in the third article. To use Remote Assistance, you will need • Two computers running Microsoft Windows XP Professional or Windows XP Home Edition. The computer receiving assistance and the computer providing assistance must both run Windows XP. • Both computers must be connected via a network or the Internet. • Windows Messenger must be installed on both computers.

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Microsoft Remote Assistance

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